TH
Sustainable Development​

Sustainable Development​

Social​

At TOA, we believe that sustainable business growth must go hand in hand with building a better society. We are committed to caring for all stakeholder groups—employees, business partners, communities, and society at large—under the principles of good corporate governance. In 2024, we made significant progress across several key areas, as outlined below:

TOA is firmly committed to respecting human rights in accordance with international principles. This commitment is actively upheld throughout our value chain—from internal operations to our suppliers and business partners. Key initiatives in 2024 include:

  • Clear Policy Framework: The Company has established a clear Human Rights Policy that is accessible to employees and stakeholders. View our Human Rights Policy
  • Human Rights Due Diligence: We conduct thorough assessments to identify, prevent, and mitigate any potential negative human rights impacts resulting from our operations.
  • Promotion of Equal and Diverse Employment: We are committed to fostering equality and diversity in our hiring practices and workplace culture.
  • Labor Rights and Freedom of Association: The Company supports the right of all employees and workers to freely associate. Employees are encouraged to form a welfare committee that serves as a representative body in negotiations related to employee benefits, working conditions, grievance handling, and the oversight of inappropriate labor practices.
  • Children’s Rights: TOA has integrated the Children’s Rights and Business Principles (CRBP) into its business operations to actively promote and protect the rights of children.
  • Effective Grievance Mechanisms: The Company provides multiple transparent and accessible grievance channels. In the past year, there were no reported cases related to human rights violations, child labor, forced labor, or discrimination.

Our company recognizes that employees are the heart of driving the organization. Therefore, we are committed to creating a positive work environment, promoting learning, and providing equal opportunities for employees to grow. This enhances our competitive capabilities, both now and in the future. Key achievements include:

Talent Acquisition and Development

We uphold strict adherence to human rights and non-discrimination principles in all recruitment practices, regardless of origin, ethnicity, religion, gender, age, sexual orientation, disability, nationality, or any other status unrelated to job performance. The Company does not tolerate forced labor, illegal labor, or child labor. As of December 31, 2024, TOA employed 3,730 people. During the year, 593 new employees were hired and 186 employees were promoted internally. We actively support employee development through a variety of initiatives, including:

We continuously foster employee potential through:

  • Individual Career Development Plans (ICDP) tailored to each career path
  • Postgraduate education scholarships
  • Over 130 internal and external training programs, with employees receiving an average of 9.62 training hours per person per year
  • Succession planning, with 20 successor positions approved in 2024
  • Talent retention and development, with 108 high-potential employees selected for career growth opportunities

Benefits for a Better Quality of Life

We offer a wide range of employee benefits that support both physical and mental well-being, aiming to promote a healthy work-life balance for our employees and their families. Key highlights include:

We listen to our employees.

We conduct an Employee Engagement Survey annually. In 2024, the engagement score was 83% (exceeding our target of over 75%), reflecting our employees' trust and satisfaction with the organization.

We are fully committed to creating a safe and secure work environment, with the ultimate goal of achieving Zero Accidents. We strive to embed a strong safety culture into every step of our operations.

  • Excellence in Safety Management: Our stringent policies on quality, environmental management, occupational health, and safety are fully aligned with Thailand’s Occupational Safety, Health, and Environment Act B.E. 2554. We are proud to be certified to the ISO 45001:2018 standard by an independent third party, covering 100% of our operational areas.
  • Proactive Risk Management: We regularly assess risks and conduct safety inspections to implement effective control measures. Our approach follows the Hierarchy of Controls to eliminate or reduce workplace hazards and prevent accidents before they occur.
  • Building Safety Awareness: We conduct regular safety training sessions and emergency drills to ensure that all employees and related personnel are well-prepared to respond to any situation confidently and safely.
  • 2024 Safety Performance: The company maintained outstanding workplace safety standards, achieving a Lost Time Injury Frequency Rate (LTIFR) of 0.23 for employees and 0 for contractors. These results reflect our strong commitment to providing a safe and healthy work environment.

We believe in being an active part of positive change by initiating and supporting a wide range of programs and activities. Through strategic community development and engagement, we strive to build meaningful relationships that address real community needs fostering sustainable growth hand in hand with the society around us.

In 2024, the company allocated a total of THB 125.3 million to support community and social engagement initiatives. This includes THB 12.22 million provided to registered non-profit organizations. Our key social contribution activities span a wide range of areas:

Education and Skill Development Projects

We promote access to education and essential skill development to build a strong foundation for the future of youth and local communities.

Community and Social Development Projects

We support projects focused on improving the quality of life, environment, and well-being of communities in various aspects.

Sports Promotion Projects

We recognize the importance of exercise and sports in promoting physical and mental health, as well as fostering unity within the community.

Urban Living Development Projects

We participate in improving and developing landscapes and facilities to make our cities livable and safe for everyone.

TOA Volunteer Program

TOA Paint employees are part of creating a better society through various volunteer activities, with a commitment to helping and sharing with the community.

You can find more social activities by clicking here: CSR Activities News